The Explore Scientific G-11 Upgrade Kit allows the owner of a Losmandy G-11 to upgrade to the ExploreScientific/Losmandy G-11 with PMC-Eight GoTo System, thus allowing the G-11 to be controlled by any ASCOM compatible software. This upgrade can be applied to any Losmandy G-11, be it an older or current model regardless of whether it has the Gemini system - - INCLUDING non-tracking, non-motorized versions. The upgrade is performed by Explore Scientific technicians at Explore Scientific’s headquarters in Arkansas and results in a fully-functional and thoroughly-tested Explore Scientific/Losmandy G-11 with PMC-Eight GoTo System. To learn more about the features of the upgraded G-11 see the product description of the Explore Scientific/Losmandy G-11 with PMC-Eight GoTo System.
Shipping to and from Explore Scientific is up to consumer. A box for shipping your G-11 head is available at an additional cost from Explore Scientific.
Contact our CS department at 866–252–3811 to arrange for an RMA number so you can send us your mount prior to purchasing this upgrade.
The hardware components included in this upgrade include motor housings, two flex couplers for direct connection to the worm blocks, two stepper motors, the Losmandy RA Extension (the 0.6" saddle plate extension is not necessary with our setup), a PMC-Eight controller, a PMC-Eight mounting adapter, two durable serial cables, an AC adapter, and Explore Scientific™s free ExploreStars software.
See the Software tab to download and learn more about then PMC-Eight, ExploreStars App and the ASCOM driver. ExploreStars is available for Windows 8.1 and 10, Android, Amazon Fire, and Apple tablets.Tablets and computers must be purchased separately.
A Losmandy G-11 that has been upgraded with the Explore Scientific G-11 Upgrade Kit can be controlled by any ASCOM compatible software or by ExploreStars, which is provided by Explore Scientific at no charge. The Explore Stars application supports wireless control of the PMC Eight while the ASCOM driver supports wired or wireless control using a planetarium program that supports ASCOM. Moreover, due to Explore Scientific’s open-architecture approach to the PMC-Eight, tech savvy users can develop their own controlling software and expand the role of the PMC-Eight to fulfill their individual needs.
Here is a list of most of the ASCOM software packages available for use with the Explore
Limited Warranty is two years on all electronics. Click Here to register.
Click here to download and learn more about the PMC-Eight and it’s documentation, the PMC-Eight ASCOM driver, and ExploreStars App.
Here is a list of most of the ASCOM software packages available for use with the Explore Scientific with PMC-Eight mounts: ACP; APT; AST / ATC & Ricerca (Omega Lab); AstroArt; AstroMB; Cartes du Ciel / Sky Chart; CCD AutoPilot; DeepSky; Deepsky Planner; DFM Engineering; Earth Centered Universe Pro; EasySky; Eye and Telescope; Project Pluto; Hallo Northern Sky; Maxim DL; MaxPoint; PinPoint Astrometric; Prism; Sequence Generator Pro; Sidereal Technology; The Sky; SkyMap Software; SkyTools 3; Star Atlas PRO; Sky Observer; StarryNight; Stellarium; Virtual Moon Atlas; and WorldWide Telescope.
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Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf and refund the item.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Easy Returns...How They Should Be
We stand behind every product we sell and offer a 30 day return policy. If you would like to return your purchase for any reason within 30 days, you will be refunded the purchase price of the product. Because we offer free shipping please be aware that if you return one of these products our actual outbound shipping charges will be deducted from your return refund. All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) nonreturnable. Hyperion Astronomy sells products from some manufacturers that are custom made or made-to-order. These products are non-returnable and non-cancelable once the order has been placed and this is notated on the product page for these items.
Products Not Eligible For Return
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that has been assembled, installed, modified or used in any way.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.little-lona.com
- Any product that is not in the original box with sufficient packaging materials.
Credits will be issued after the warehouse receives, inspects and process' your return, which can take up to 7 Business days. Return shipping charges and re-stocking fees are not refundable. Shipping charges and factory re-stocking fees will be deducted from the total refund amount. You will receive a confirmation email when your return has been processed. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your statement.
Should you have any questions always feel free to call us at 1-480-493-5089 or email us at email@example.com. Please contact us at firstname.lastname@example.org within 30 days to begin the return process. Hyperion Astronomy accepts returns within 30 days for defect in product(s), wrong item received, and change of mind.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax